Payment Policy
1. Overview
This Payment Policy outlines the terms and conditions for transactions involving debit and credit cards, UPI, digital wallets, and internet banking at SRK MUSCLEMADE Nutrition (KHASHTI ENTERPRISES), India. This policy ensures a smooth and secure payment experience for all customers.
2. Accepted Payment Methods
SRK MUSCLEMADE Nutrition accepts the following payment methods:
- Debit and Credit Cards: Visa, MasterCard, American Express, and other major credit/debit cards.
- Unified Payments Interface (UPI): Payments through UPI-enabled apps (e.g., Google Pay, PhonePe, Paytm).
- Digital Wallets: Paytm, PhonePe, Google Pay, Amazon Pay, and other major wallets.
- Internet Banking: Payments through net banking services offered by major banks.
3. Payment Process
- Online Transactions: All online transactions must be completed through our secure payment gateway. Customers will be redirected to the payment page after confirming their order.
- In-store Transactions: For physical store purchases, customers can pay using debit/credit cards, UPI, or digital wallets directly at the point of sale.
- Order Confirmation: Once the payment is successfully processed, a confirmation email/SMS will be sent to the registered email address/phone number. The order details and payment receipt will be included.
4. Payment Security
- Encryption: All online transactions are processed using secure encryption technology to protect sensitive information.
- Fraud Prevention: We use advanced fraud detection systems to prevent unauthorized transactions and ensure the safety of our customers' payment information.
5. Payment Issues
- Transaction Declined: If a payment is declined, please verify your payment details and ensure sufficient funds are available. Contact your bank or card issuer for further assistance.
- Refunds: In case of refunds, the amount will be credited back to the original payment method. Refund processing time may vary based on the payment method used.
- Errors: If you encounter any payment errors or discrepancies, please contact our customer support team at [Customer Support Email] or [Customer Support Phone Number] for resolution.
6. Currency and Taxes
- Currency: All transactions are conducted in Indian Rupees (INR).
- Taxes: Applicable taxes (such as GST) are included in the total amount. The final amount displayed during checkout includes all relevant taxes.
7. Changes to the Payment Policy
SRK MUSCLEMADE Nutrition reserves the right to modify this payment policy at any time. Any changes will be communicated through our website or other appropriate channels. Customers are encouraged to review the payment policy periodically.
8. Contact Information
For any questions or concerns regarding this payment policy, please contact us at:
- Email: [Customer Support Email]
- Phone: [Customer Support Phone Number]
- Address: [Business Address]
Thank you for choosing SRK MUSCLEMADE Nutrition. We appreciate your business and are committed to providing a secure and convenient payment experience.